Medical Assistants

Clinical support that keeps charts current and care plans on track

Our virtual medical assistants work directly inside your EMR, handling the documentation tasks that eat up provider time.

  • Maintaining and updating patient charts
  • Medication reconciliation
  • Entering and tracking patient diagnoses
  • Writing patient history and care plans
  • Lab result reviews and follow-up flags
Medical assistant reviewing patient charts on a tablet
Scheduling & Reception

A friendly, reliable front desk — without the front desk

Your patients get a real person picking up the phone, every time, without adding to your in-office headcount.

  • Acting as a virtual receptionist for your office
  • First-response call handling for patients
  • Managing incoming and outgoing office calls
  • Full appointment scheduling and calendar management
Virtual receptionist taking a call
Medical Billing & Credentialing

Get paid faster, with cleaner claims and fewer denials

From credentialing with insurance panels to chasing down outstanding receivables, our billing specialists keep revenue flowing.

  • Provider credentialing with insurance companies
  • Submitting claims for appointments
  • Assisting self-pay patients
  • Accounts receivable (AR) solutions
  • Prior authorization handling
Medical billing team reviewing claims on computers
Program Management

Dedicated managers for CCM, RPM & PCM programs

We help practices run Chronic Care Management, Remote Patient Monitoring, and Principal Care Management programs smoothly — from patient enrollment to monthly documentation.

  • Patient enrollment and consent tracking
  • Monthly care coordination calls
  • Time tracking and documentation for billing compliance
  • Coordination between providers and patients
Program manager coordinating patient care remotely

Not sure which service fits your practice?

Tell us about your workflow and we'll recommend the right virtual team for you.

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